Premium Medical Support
Healthcare Made Easy.
Premium Medical Support and Health Management Service in Shanghai
OUR SERVICES
Comprehensive support, at every step of your care.
From a single hospital visit to full treatment coordination, our service tiers scale with what you need.
Medical Companion Service
Practical, in-person support for hospital and clinic visits.
- Registration & payment assistance
- Guidance through tests, pharmacy, reports
- Ideal for checkups & routine visits
Medical Coordination Service
Specialist access and higher-level coordination for complex cases.
- Specialist & VIP department access
- Pre-visit prep & document organization
- In-hospital companion support
International Patient Service
End-to-end support for clients traveling to China for care
- Pre-arrival coordination & translation
- Airport pickup & accommodation
- Post-treatment follow-up
TCM & Wellness Services
Access to Traditional Chinese Medicine with confidence.
- Acupuncture, tuina, herbal medicine
- Clear TCM concept explanations
- Wellness & recovery programs
Who We Serve
MedSwift supports a wide range of clients navigating healthcare in China.
International Patients
Traveling to China for medical consultation, treatment, rehabilitation, health screening, or TCM services.
Expatriates
Living in Shanghai and other major Chinese cities.
Overseas Chinese Families
Arranging care for parents, relatives, or children in China.
Business Travelers
Foreign professionals who need fast, reliable medical support.
High-Net-Worth Families
Private, efficient, well-coordinated healthcare experiences.
Corporate & Institutional Partners
Hotels, schools, private banks, chambers of commerce, insurance partners, and relocation agencies.
HOW IT WORKS
Your care, coordinated from first inquiry to full recovery.
A clear five-step process, so you always know what happens next.
1. Initial Consultation
We learn your medical needs, language preference, schedule, and any special requirements.
2. Personalized Service Plan
A customized plan — recommended hospitals, appointment, required documents, and timeline.
3. Pre-Visit Preparation
Appointment confirmation, medical history organization, document translation, and route planning.
4. In-Hospital Support
Calm, respectful, in-person assistance through registration, tests, consultation, and pharmacy.
5. Post-Visit Follow-Up
Report organization, translated instructions, follow-up reminders, and ongoing support.
REAL RESULTS
When timing matters, we move fast.
Two real client journeys — details anonymized for privacy.
Thyroid Care, Without the Wait
A 24-year-old client based in Australia received a thyroid cancer diagnosis and faced a 3+ month wait for specialist consultation and imaging through the public system back home.
MedSwift arranged an expedited specialist consultation and full diagnostic imaging in Shanghai within days of first contact. Diagnosis was confirmed, a treatment plan was set, and surgery was completed — start to finish, in under two weeks.
Day 0
Consultation
Day 1 - 2
Imaging
Week 1 -
Diagnosis
Week 2 -
Surgery
Two Diagnoses, One Trip, Three Days
The Zhang family — Shanghai-born, now based in Vancouver — discovered both breast and lung nodules during a routine check-up. Local specialist and imaging appointments were quoted at 3+ months, with no coordinated path between departments.
MedSwift pre-arranged specialist access across both departments and a full imaging workup before the family's arrival. On the ground in Shanghai, consultation, CT, and MRI were completed within 3 days, followed by a joint multidisciplinary review — delivering one unified treatment recommendation instead of fragmented opinions.